Quote:
Originally Posted by RosenTurd
Just got a call from Rustys-Offroad,
Bilstein is basically telling me to go screw myself..
Oddly enough they just announced that they will be discontinuing the 5150 series for a new product called the 5160which is the same shock with a welded top eyelid .. Hmmm funny how that works....
I personally will make it my mission and claim to Make this a marketing nightmare for Bilstein... I dont care if I have to register on every offroad site in the US to tell everyone of my problems with their products and their company... I will even go as far as to stand outside their Manufacturing facility here in Hamilton with a Die Hard 3 sign wrapped around my god damned neck till I get a reasonable response to my claim...
I do want to say how above and beyond Rustys-Offroad has tried to help me with this Ridiculous process..
Rusty himself called me and spoke to me numerous times since sat.. They are even going to the length of no longer carrying Bilstein products because of whats has transpired thus far...
Please if you know anyone looking at any bilstein product let them know of my story and how Bilstein treats their customers..
Thanks,
Rob
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Rusty is a great guy and goes the extra mile for customer support! Sorry to hear about all the troubles you had with the shocks. I was looking at Bilsteins for my 1 ton TJ build this winter, but will NOT be buying any of thier products from what I have seen here! You should post this up on Pirate4x4 with the pics! Those guys have a way of making things very rough for manufacturers that treat customers like this!
Hope you get something out of them... keep up the good fight man!