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i hope your 4wp warranty goes better than mine. a few years ago i bought a mile marker winch (before i knew better)from them and did the same with warranty. think it was a little more for the lifetime warranty than it would have been for shipping, but not by much. maybe 60-70 $. when it quit working 2 months down the road i called them up and found this to be the process:
1 i send them the winch- $45 shipping(me)
2 they repair it/replace it, and or ship it to manafacturer. or something like that'
3 i pay postage back to me. $ 90 shipping AND processing, now.
4 and that is my lifetime warranty. if i want another i can buy another for origional price ($60-70)
i tried to argue that had i not bought the lifetime waranty, i still have a one year warranty on it. but they told me thats only from manafacturer, and im still responsible to get it to manftere, or aurthorized repair center. i couldent believe that the warranty id bought was only good for one time. i figured lifetime meant that im covered for life.
anyway, i dont have much to say good about their warranty program. hope it works for you, though.
lss, my winch had a bad solenoid/ relay assembly, which i easily found once i dug into it. so i just bought one from a harbor freight parts catalog. chicago tool, mile marker, and a couple other winches are the same, just differant badges. the p/n's all cross reference each other and are identical. at least when i had this ordeal they did.
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