I told them I had their th350 to dana 300 adapter and he found the part numbers. I made up a BS story about how I broke the rear output in the transfer case and destroyed my driveshaft. I told him that the wreckage twisted the splines in the spud shaft. I said that I was very pleased with their adapter and would just like to replace the spud shaft. He tried to look up my name in his system and of course didnt find it. It didnt bother him. Of course I spoon fed him more BS about how I run lots of their products and have been very happy with the company. I found it quite amusing.
All in all my complete adapter cost me $180 with the housing, shaft, and various bolts.
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