Quote:
Originally Posted by carwash
How is it cloak and dagger?
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What's the issue with a customer or prospective customer sending a request for a quotation? I've worked with shops that quote from "machine ready" files or they charge a separate fee, but I haven't dealt with a "buddy's kid" before.
What is the issue with letting a prospective customer know the shop's name? (Cincy is essentially a "small town" and it's hard to hide your reputation.)
The reluctance to name names comes across as somebody doing work "on the side" (i.e. Using the company's equipment and materials) and selling it "out the back door." That may not be the case here, but...
You run a shop, is this how you do business?