C.O.R.E. FORUM - View Single Post - What do you want to see in stock at an offroad/performance shop?

gothodgie · 01-14-2011, 01:17 AM

I agree with stickman... Customer service is a big thing, but i think you will be good at that, you like to BS with everybody so i think that will come easy for you.. But when you have to be making the decsion to be on the phone or in the shop, thats when it will get tough. Don't be afraid to hire some one to answer the phone when the time comes.

As far as merchandise and inventory i know the little stuff will be a pain cause the is so much of it. I think if you have just a couple of the higher priced stuff that people can touch and feel, and then might have to order it for them you would be good. I know that is what i always liked, i have never been much of a mail order kinda guy. I like to hold in my hands or physically see what i am buying.

Over the years and even currently i have a couple good friends that own custom car audio shops and the inventory has always been a balancing act for them. I think it will be a little easier for you since all of the car audio stuff changes every 6 months... I was part of one of the shops about 15 years ago and it would drive me crazy trying to decide what we should stock and what we shouldn't...

Lastly... For me it is customer service and Landcruiser stuff

... If you can't get me want i want in a timely manner whether you have to build it or ship it, i wouldn't be back unless i absolutely had too (if i didn't know ya

)...

I wish you the best of luck and i want to get down to see the place here soon... And don't let Luke drive you crazy...

Chris

01-14-2011, 01:17 AM	#9
gothodgie Join Date: May 2009 Location: loveland Posts: 843	I agree with stickman... Customer service is a big thing, but i think you will be good at that, you like to BS with everybody so i think that will come easy for you.. But when you have to be making the decsion to be on the phone or in the shop, thats when it will get tough. Don't be afraid to hire some one to answer the phone when the time comes. As far as merchandise and inventory i know the little stuff will be a pain cause the is so much of it. I think if you have just a couple of the higher priced stuff that people can touch and feel, and then might have to order it for them you would be good. I know that is what i always liked, i have never been much of a mail order kinda guy. I like to hold in my hands or physically see what i am buying. Over the years and even currently i have a couple good friends that own custom car audio shops and the inventory has always been a balancing act for them. I think it will be a little easier for you since all of the car audio stuff changes every 6 months... I was part of one of the shops about 15 years ago and it would drive me crazy trying to decide what we should stock and what we shouldn't... Lastly... For me it is customer service and Landcruiser stuff ... If you can't get me want i want in a timely manner whether you have to build it or ship it, i wouldn't be back unless i absolutely had too (if i didn't know ya )... I wish you the best of luck and i want to get down to see the place here soon... And don't let Luke drive you crazy... Chris __________________ chris hodges 96 fzj80 3x locked, 4"lift, 37s, homebrew sliders and bumpers,a work in progress 71 fj55, SOA, locked...The jungle bus... retired Last edited by gothodgie; 01-14-2011 at 01:24 AM.