I installed the RC budget 3" lift in my old XJ. 2 years later and some mild off road trips,
still rides great on and off road. Just did the RC 4" LA on my ZJ. rides great, works well. It really is about the shocks where the ride is concerned. Spend the extra couple bucks for their better shocks. For the money, Rough Country. My Long Arm kit is well built, excellent fit and finish. As for customer service, sometimes you get what you give....