Idk. They have 26 bbb complains in last 3 years. That's one per month but I don't know how many trans they sell per month.
http://www.bbb.org/west-florida/busi...le-fl-90008419
Did you talk to them about the small band? If it cost more to get a replacement then a rebuild kit guess you have your answer. Stuff like this sucks ass. Did you ask them what makes the trans they sold you )HD? Maybe they sold you a std unit by mistake? ..give them hell !