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Old 11-11-2009, 10:08 AM   #1
carwash
pimpin' IS easy
 
Join Date: Jan 2007
Location: Union, KY
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4 Wheel Parts tire warranty...

So when i bought my tires, years ago, I got the road/offroad warranty. Shipping for the tires was $168, but they offered the shipping for free if you spring for the tire warranty at $100. No brainer, saved $68 on shipping and had peace of mind of the warranty.

Warranty info came in the mail. It said this:
-We will replace it at no charge during the first 50% of tire wear (pro-rated after)
-Warranty covers all failures, on and offroad
-Warranty covers all non-reapairable flats
-Warranty covers all tire defects

So finally finished the rig, as everyone knows i guess... Took it to Harlan Fall Crawl for it's first official trail run. Second day of riding, we hit Grapevine on the way back to camp and I slice open the sidewalls on 2 of my brand new 44" Boggers. Damn.

Was really bummed out about it until i remembered my tire warranty. So, got back home and started the process. Called them up, they verified my warranty and sais as long as i had more than 50% tread, i would get new tires no problem. So, as to not want to wait for me to ship my old ones, or let the rig sit on no tires for weeks, i went ahead and paid in full up front, and will be reimbursed. (hope so anyway).

They told me the process of what to do for shipping back the portion. The piece has to include the DOT number and a section of tread so that they can measure the depth. Odd to me that they don't even require that you send back the damaged section at all. What keeps dishonest people from just getting new tires when their tread gets down to about 60%?

Anyway, here's some pics of my process. I will ship these off today, and let you all know when my credit comes through. That bead is amazingly tough to get thru, what the hell kind of metal is that wire... jesus. I was amazed at how easy it was to cut thru the tread and sidewall areas tho, like butter.













Its really an odd feeling to take a saw to brand new set of tires... feels like I'm doing something wrong.
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