10-15-2010, 04:34 PM | #1 |
Retired
Join Date: May 2008
Location: Hamilton/Ross
Posts: 645
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Shrockworks
im not normally one to vent about other shops because i am also one but in this case i just got off the phone and was not givin a warm feeling of they care about me the customer. now i have told myself from the get go that i do not want to find myself over promissing and under delivering because that will loose customers faster than you can count. i ordered a set of sliders from Shrockworks for a jeep tj and was told that they are made to order and it would be 4 weeks. i thought ok keep the overhead down and that should keep the cost blah blah blah. i could see if i orderd some for a vw beatle it might take a while but a jeep....huh ok well customer wants them so lets go.
i just got off the phone at now the end of week seven and was told they will be going out next weds/thurs after they get picked up from powdercoat. i thought wow thats awsome since i paid for them seven weeks ago. i get sorry we got a big order and got behind. well im done ranting but i think that is totally poor service and just needed to tell all who may care. rant over carry on
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