04-11-2011, 09:12 PM | #1 |
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Ramsey winch customer service
Just wanted to post and say that Ramsey gets another thumbs up for customer service. The plug on the winch that the remote hooks too had a crack and wouldn't hold tight, meaning you had to wiggle the remote to get it to work. A quick e-mail to Ramsey and the UPS guy dropped off a box at my door about 3 days later. No questions asked (I've owned this winch for over 12 years).
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